Hiring for SAP MM or PM Freshers as Product Support Engineer...
Skills: SAP MM or PM Freshers
Experience: 0-1 year
Location: Hyderabad
Company: Innovapptive
Job description:
Role & responsibilities :
- Tackle Technical Challenges: Diagnose and resolve issues related to our connected worker platforms, ensuring a smooth user experience.
- Efficient Problem Resolution: Work closely with Engineering teams to detect and rectify product bugs, ensuring comprehensive testing of functionalities to prevent any adverse impact on End users.
- Document and Share Knowledge: Maintain support resources to empower both customers and internal teams.
- Guide Users Clearly: Provide clear troubleshooting steps and regular updates, fostering trust and positive relationships.
- Contribute to Team Success: Participate in regular team meetings, share insights, and help shape product improvements.
Preferred candidate profile :
- Holds a Bachelor's degree in Computer Science, Information Technology, or a related field.
- Has a basic understanding of ERP systems preferably SAP- PM (Plant Maintenance) and MM (Materials Management) modules.
- Familiarity with SaaS applications and cloud platforms like AWS or Azure.
- Communicates effectively, both verbally and in writing.
- Excels at debugging and troubleshooting complex issues.
- Thrives in a team environment while also demonstrating independent problem-solving skills.
- Stays organised, pays close attention to detail, and efficiently manages multiple tasks.
- Is comfortable working with support ticketing systems and customer support tools.
- Adaptable to working in 24x7 shifts and an international holiday calendar, ensuring seamless support coverage across varying schedules
*Disclaimer*: We are not recruiters or associated with this company. This post is to help SAP Job Seekers.
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